Privacy Policy
Last Updated: May 2, 2025
1. Overview
Welcome to HobbyFi, operated by Clam.AI Venture Pvt. Ltd. ("we," "us," "our," or "HobbyFi"). This document outlines how we handle your information when you use our platform accessible via www.hobbyfi.in, partner.hobbyfi.in, and our mobile applications (collectively the "Platform").
HobbyFi connects enthusiasts with hobby activities and venues through our booking platform (our "Activity Services") and offers community features for users to interact ("Community Features"). Together, these make up our "Services."
We respect your privacy and aim to be transparent about our data practices. By creating an account or using our Platform, you accept this Privacy Policy and consent to the data practices described. If you disagree with these terms, please refrain from using our Services.
This Policy doesn't apply to third parties we don't own or control.
2. Information Protection
We implement industry-standard safeguards to protect your personal information. While we strive for complete security, no digital system is 100% secure. We ask that you notify us immediately if you suspect any privacy breach.
Your data may be processed and stored in India or other countries. We ensure compliance with Indian data protection laws, including the Information Technology Rules of 2011.
You are responsible for maintaining the confidentiality of your account credentials. HobbyFi cannot accept liability for unauthorized access resulting from your failure to protect your login information or from factors beyond our control.
3. Device Permissions
Our mobile applications require certain permissions to function properly. iOS will request permissions when features are first accessed, while Android typically requests permissions during installation. Using our app constitutes your consent to the permissions requested.
4. Information We Collect
4.1 Account Information
- Basic details: Name, email, phone number, username, birthdate
- Profile information: Activity preferences, interests, profile photos
- Social connections: Data from linked social media accounts
- Visual content: Photos and videos from events or sessions
4.2 Technical Information
- Payment data: Transaction history and payment methods
- Location information: GPS data (with permission) and IP-based location
- Activity records: Bookings, session attendance, payments
- Device details: Hardware model, operating system, identifiers
- Usage data: Features accessed, pages viewed, in-app behavior
- Tracking technology data: Cookies and similar technologies
4.3 Third-Party Information
- Member connections: Information from other users who interact with you
- Platform integrations: Data from connected accounts and services
- Business partnerships: Information shared through our partners
4.4 Messaging Privacy
Our messaging system keeps your communications private through encryption. Messages are stored on your device rather than our servers except in limited circumstances:
- Undeliverable messages (stored encrypted for up to 30 days)
- Media forwarding (temporarily stored for efficient delivery)
5. How We Use Your Information
We use your information to:
- Process bookings and facilitate payments
- Improve our services and develop new features
- Prevent fraud and address technical issues
- Communicate with you about your account and activities
- Send promotional content relevant to your interests
- Personalize your experience on our platform
- Display event media with your consent
- Enforce our Terms of Service
- Monitor and moderate user-generated content
- Analyze usage patterns to enhance our services
We may anonymize and aggregate your data for analytics purposes, which we can use without restrictions beyond those in applicable law.
6. Third-Party Connections
Our Platform may contain links to external websites or services not under our control. We assume no responsibility for their content or privacy practices.
When you interact with activity providers, payment processors, or advertisers through our platform, you establish direct relationships with these entities governed by their respective terms.
We may collect analytical data about your interactions with external links. When you connect external accounts to HobbyFi, we may receive information from these sources as permitted by their privacy policies.
7. Information Sharing
Your information may be shared with:
- Our team members assisting you
- Activity providers fulfilling your bookings
- Public audiences for content you post publicly
- Third-party services you choose to connect with
- Corporate clients for business bookings
We may also share information:
- With our affiliates and service providers
- With legal authorities when required by law
- To protect our rights and safety
- During business transactions like mergers
- In anonymized, aggregated format
7.1 Integration Partners
Our platform integrates with social networks, analytics providers, and other services that may use tracking technologies. Their privacy practices are governed by their own policies.
7.2 Public Content
Information shared in public areas becomes visible to others. Use caution when posting personal details in community spaces. While you may request removal of your content from our platform, we cannot control how others may have used this information previously.
8. Your Privacy Choices
8.1 Account Management
- Update your details through account settings
- Request account closure via partner@hobbyfi.in
- Access, correct, or delete your information
- Unsubscribe from marketing through provided links
8.2 Location Settings
Control location tracking through your device settings. Limiting location access may restrict certain platform features.
8.3 Third-Party Services
Map and navigation features operate under Google's Terms of Service.
8.4 International Access
While our services primarily target Indian users, your information may cross borders for processing. Using HobbyFi indicates acceptance of these international transfers.
9. Data Retention
We retain your information only as necessary to:
- Provide our services
- Comply with legal obligations
- Maintain business records
- Resolve disputes
- Enforce agreements
When you close your account, we typically remove your data unless retention is legally required.
10. Policy Updates
We may revise this Privacy Policy at our discretion. Changes take effect upon publication on our website. For significant updates, we'll provide notice where feasible. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Information
For privacy inquiries, please contact our Data Protection Officer:
Name: Shreyansh Jaiswal
Email: team@hobbyfi.in
Address: A-8 Sunder Singh Bhandari Nagar, Swej Farm, Jaipur, Rajasthan 302019, India
Phone: +91 9079373299
Communications not directed to the designated contact may not be considered valid for the purposes of this Privacy Policy.